University of Limerick Hospitals Group built the NCHD at ULHG app as a Free app. This SERVICE is provided by University of Limerick Hospitals Group at no cost and is intended for use as is. This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or application. 

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at NCHD at ULHG unless otherwise defined in this Privacy Policy.

What kind of data is collected?

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Account information including unique Account ID, mobile device or computer information and details, name, email address, job grade, localisation data, Data use and usage, IP address including connection logs and data, Navigator information including metadata, Diagnostic data or performance data, Any kind of other data voluntarily given by the User to GoodBarber or any other Third Party or entity, Login credentials (hashed), Other Personal Data relating to the individual data subject as set by the User. The information that we request will be retained by us and used as described in this privacy policy. Our company collects the following set of data and information:

How is the data collected?

You provide our company with most of the data we collect, we collect data and process personal data and information when:

• You register online
• Use our website or application when cookies are set on your device

Our company might also receive data and information indirectly from the following sources:​

• Google Play Services
• Google Analytics for Firebase
• Flurry Analytics
• Count.ly 

How will we use your data?

Our company collects your data so that we can:

• Manage your account
• Send you notifications about special events and notices

How is the data stored?

Our company securely stores your data in France (Europe).

Our company will keep your personal information for 12 months. On this time period has expired, we will delete your data by deleting your user account.

• Device model (anonymous)
• OS version (anonymous)
• Device’s language (anonymous)
• Geolocalisation if provided
• Country (deducted from geolocalisation)
• City (deducted from geolocalisation)​

Data protection rights

Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:

• The right to access: you have the right to request our company for copies of your personal data.
• The right to rectification: you have the right to request that our company corrects any information you believe is inaccurate or mistaken. You also have the right to request our company to complete information you believe is incomplete.
• The right to erasure: you have the right to request that our company erase your personal data under certain conditions.
• The right to restrict processing: you have the right to request that our company restricts the processing of your personal data under certain conditions.
• The right to object to processing: you have the right to object to our company’s processing of personal data under certain conditions.
• The right to data portability: you have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.

If you have any request regarding this matter we have a month to answer you. If you want to exercise any of these rights please contact us by using the following contact detail:

• Send us an email at: support@ingeniumtc.com

Privacy policies of other websites or third-party

Our company’s website might contain links to other websites, our privacy policy applies only to our website and/or application and services so if you click on another website you must read their privacy policy.

Changes to our privacy policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-07-05

Contacting us

If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercice one of your data protection rights, please contact us at: support@ingeniumtc.com

Contacting the appropriate authority

If you have any complaint or concern regarding how your data is managed you can contact the appropriate authority at: dpo@dataprotection.ie

Cookie Policy and other similar tracking technologies

When you visit the NHCP app, we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track user’s preferences and to know how he uses our services.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

For further information visit allaboutcookies.org

Cookies are used for user identification and proper assignment of historical user data collected during previous visits.

Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on its device. However this may affect the operation of our services or even result in its blocking.

As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example (CHECK THE COOKIES YOU ARE ACTUALLY USING):

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising from Google by visiting https://adssettings.google.com/authenticated

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

We can use different type of cookie or tracking technologies while you are visiting our website and/or application:

• Strictly necessary cookies: These types of cookies enable you to access and browse websites and use their features. Without these cookies, services like billing or shopping baskets cannot work properly.
• Performance cookies: these cookies collect information and data about how you use our websites and/or application. The data collected can be used to optimize our websites and/or applications. These cookies are used to know where our visitors and users are coming from. These cookies do not collect information that identifies you personally.
• Functionality cookies: these cookies allow our website or application to remember your choices. They can be used to memorize your localisation, or your preferences such as language settings or font size.

How to manage cookies?

You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However some of our websites and/or applications might not work properly without the use of cookies.

Here are some of the main explanation on how to delete cookies on your browser: 

• https://support.google.com/chrome/answer/95647 (Chrome); 
• https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); 
• https://help.opera.com/en/latest/security-and-privacy/ (Opera); 
• https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); 
• https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and 
• https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:

1. iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple.
2. Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play.
3. You might want to download  the DAA mobile AppChoices application  to control behavioral advertising online.